Maintenance tends to fall into two categories, reactive and planned. Adopting a pro-active rather than reactive approach to maintenance provides numerous benefits for building owners and tenants alike. In short buildings that are looked after and managed properly are safer and generally have far fewer unforeseen problems.

Planning ahead ensures disruptive work can be phased and coordinated in order to minimise inconvenience to occupiers. It also helps a client to make adequate financial provision to avoid large fluctuations in outgoings or being served with a high dilapidations claim at the end of a lease.